We welcome the Treasurer’s announcement today that the government will move to strengthen Australia’s merger laws. It will benefit Australian consumers and businesses of all sizes, as well as the wider economy.
The ACCC alleges that Clorox represented that its GLAD Kitchen Tidy Bags and Garbage Bags were comprised of 50% recycled ‘ocean plastic’ collected from an ocean or sea, when that was not the case.
Consumers have the right to expect certain things when they buy a product or service. In consumer law, these basic rights are called consumer guarantees. Find out more about your consumer guarantee rights.
A growing number of businesses are making environmental claims about their products, services, and operations. Some claims don’t reflect the true environmental impact of a business, or the products or services it supplies.
Our Retail deposits inquiry has found that consumers are missing out on earning higher interest on their savings. This is due to ongoing barriers to searching for, and switching between, retail deposit products.
“We prioritise the issues impacting the Australian economy, consumers and businesses in Australia.”
Our priorities
Changes to the law on unfair contract terms in consumer and small business contracts came into effect in November 2023.
We are working to help consumers and business understand the law around unfair contract terms and what the changes mean.
Consumers are now, more than ever, making purchasing decisions on environmental grounds.
We'll be investigating a number of businesses for making potentially false or misleading environmental claims.
The expansion of digital platforms in Australia has brought benefits, but also created risks and harms that our current consumer and competition laws are not always able to address. We're examining these issues as part of inquiries we conduct and law enforcement cases.
Work on some of the biggest issues facing consumers and businesses.
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Find recalled products, safety information about different products, and report unsafe products.
Find out how to recognise, avoid and report scams.
Find out about the Consumer Data Right, which gives you the right to share your data between service providers of your choosing.