Service Level Agreement and SLA Training

The SLA Training Guide

 

SLA TOOLKIT CONTENTS

 

Service Level Agreement Template

A complete service level agreement template. Why re-invent the wheel? 

 

SLA Interactive Guide

Explains every part of the SLA and provides jump links straight to the appropriate part of the above template 

 

SLA Introduction

A full presentation on SLA's explaining how, what and why

 

SLA Audit and Review

A comprehensive checklist / questionnaire to audit and review your existing agreements

 

Service Level Management Presentation

Explains the key concepts of SLM for a wider understanding of the issues

 



 

NEXT STEP

The SLA Toolkit

SLA Service Level Agreement

A complete toolkit comprising SLA service level agreement template, guide, presentation and audit/review questionnaire.

Purchase and Download For

Only $199

 

 



 

This component of the SLA Toolkit is a full PowerPoint presentation. It explains the SLA, what is needed, why and where.

 

To illustrate the depth and quality of the presentation, we have produced the following sample pages:

 

Typical Foil

 

Typical Foil

 

Typical Foil

 

 

 

PURCHASE

The SLA Toolkit can now be purchased online and downloaded straight to your PC. 

 

To obtain the product for a special price of just $199, please visit our secure purchase page.

 

 

 

 

 

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SERVICE LEVEL AGREEMENTS - FEEDBACK - PURCHASE

SLA Service Level Agreement