Ryanair passenger accused of tirade apologizes, says 'I'm not a racist person'
A passenger accused of going off on a racist tirade during a Ryanair flight is apologizing, according to an interview with ITV's "Good Morning Britain" Friday. The incident went viral after a video was uploaded to social media showing a man hurling ...
Bounced cheques, cancelled flights – why do we still fly Ryanair?
Worried that the airline's growth was stalling – and having made an expensive order to buy hundreds of new aircraft from Boeing – O'Leary decided that customer service did matter after all. Ryanair would be “nice” to passengers in future. He introduced ...
Ryanair refunds €400000 in Priority Boarding payments as 'pre-Christmas gifts'
"We're doing this now to ease people into the new policy and make it simpler and easier for them as part of our Always Getting Better programme of customer service improvements." "The policy itself will be very simple." Read more: 'Someone else will ...